FAQs

We are a pet-friendly company, but different buildings have different rules. Pets are assessed and allowed on a case-by-case basis, usually with a pet deposit. If you are considering getting a pet and are already in one of our apartments, please check with us first to avoid any disputes later on.

Each adult will need to fill out an application for the credit and background check. We can used combined income to for you to qualify for the rental. All roommates will need to be on the lease. It is up to the roommates do decide among themselves how they will split the bills. If any portion of rent is not paid, all roommates will be liable.

Security deposit, first month's rent, and a $60 administration fee. If you are required to put water in your name, the city may also charge a water deposit.

No. For any move-in that occurs on a day other than the First, we charge pro-rated rent the second month of tenancy in order to bring the Rent Due Date to the first of each month. These terms will be in your lease agreement, and explained to you at lease-signing.

You are responsible for paying rent for the entire term of your rental contract. Once your lease expires, you will need to give a written 30 day notice that you will be moving out. You will need to provide the landlord with your forwarding address. Once you move out and turn in the keys, you can expect your security deposit to be returned to you within 30 days. When you move out, be sure to remove all personal items and trash. You will be charged removal fees for abandoned items. Also, please make an effort to leave it in the best condition possible, to help ensure you get most or all of your security deposit returned to you.

Our tenants have the option of emailing, faxing or calling in a non-emergency maintenance request. Our maintenance staff are required to contact the tenant within a 24-hour window. The vendor will inspect the problem and provide a estimate while onsite. If the cost is more than $250.00. We will seek the approval of our client before doing work. If the tenant has an emergency maintenance issue, they are instructed to call our 24-hour hotline. We return those calls within 1 hour. These issues typically require immediate approval. You may not be notified until the following business day.

All lease holders will continue to be responsible for rent and damages unless they have their name removed from the lease. In order to do this, the remaining tenant must first show proof that they meet our qualifications on their own, without the income of the departing roommate. Once the landlord gives approval, all parties must sign an addendum that will remove that person's name from the lease. Security deposit refund upon the move-out of a single roommate will be due that roommate from the person remaining in the unit, or the new rooomate, NOT from Westshore Property Management.

Yes. Our Tenant Rules & Regulations are provided to all tenants at lease-signing. Tenants may not make any loud noise after 10 p.m. and before 8 a.m. However, all noise (including music, television, and conversation) must be kept to reasonable volume at all times of day, out of respect for other tenants. (We also ask that tenants with adjoining walls refrain from vacuuming or other household chores which create noise within the curfew hours.)

Generally, we ask for a security deposit and the first month's rent. These must be paid in secured funds (Cashier’s Check, Money Order, Cash), prior to receipt of keys for move-in.

Different buildings have different security measures, including secure entry or security gates, but they are not necessarily standard to all buildings. We recommend that all tenants make use of the deadbolt lock on their doors, as a general security measure, since the lock on a doorknob can be easier to circumvent. We also recommend placing some kind of barrier on the track of sliding doors and/or windows, to prevent them from being opened from the outside. We also recommend that tenants invest in Renter's Insurance. Westshore Management and the individual building owners assume no responsibility for the safety of the contents of tenants' units.

First try to handle it directly with the neighbor in question, and in a friendly manner. If the problem persists, contact the management company. (If the noise is extreme, after 10pm, please call the local police department if you feel it is warranted.)

Plan in advance! Use your online access to Rent Manager and make an ACH payment directly from your bank account or send us a check before you leave town, and we will hold it until the day your rent is due. Late rent is late rent, regardless of the reason.

You are responsible for the bank's Nonsufficient Funds (NSF) fee. Generally, this fee is c. $35.00. You must also replace the bounced check with a Cashier’s Check or Money Order. We will not attempt to re-deposit the check.

Please refer to your individual lease. In most cases, however, rent is considered late if it is not received in our office by 5pm on the fifth day of the month. In buildings with "rent-boxes", please have your rent check in the box no later than 5pm on the fifth day of the month, to be sure we pick it up. It is your responsibility to get your rent to us on or before the due-date. If you know you will be unable to pay rent on time, let us know. We always try to work with our tenants in these matters, but if no word is received from you in advance, you may receive legal notices as well as late fees (refer to your lease for late fee information). Please be considerate of our time as well as your record, as it takes us a great deal of time to visit each property for rent collection, or to post notices when rent is late.

A "3 Day Notice" is a legal document served to a tenant when rent has either been returned due to NSF, or if it has not been received by the due date. Once this notice is served, if rent is not paid, it can be used as the beginning of an eviction process.

Different buildings have different security measures, including secure entry or security gates, but they are not necessarily standard to all buildings. We recommend that all tenants make use of the deadbolt lock on their doors, as a general security measure, since the lock on a doorknob can be easier to circumvent. We also recommend placing some kind of barrier on the track of sliding doors and/or windows, to prevent them from being opened from the outside. We also recommend that tenants invest in Renter's Insurance. Westshore Management and the individual building owners assume no responsibility for the safety of the contents of tenants' units.

No. Rent checks will only be accepted from those persons whose names are on the lease. If you require assistance with your rent for any month, the person assisting you should write a check to you directly. Note: If you need to write your rent check from a Business Account, please provide us with a copy of your business license to prove it is your company.

No. Rent checks will only be accepted from those persons whose names are on the lease. If you require assistance with your rent for any month, the person assisting you should write a check to you directly. Note: If you need to write your rent check from a Business Account, please provide us with a copy of your business license to prove it is your company.

Before you move into the unit. The utility company can set service up to begin billing on your move-in date, even if you had a “whirlwind” lease-signing. If you fail to put service in your name at move-in, we will charge an administrative fee of $50.00 to compensate Westshore for the time necessary for our office to contact the utility company directly.

Try the diplomatic route first: Place a note on the car, and find alternate parking for that day or night. (When parking on the street, remember to check all posted signs! Westshore is not responsible for parking fines.) If the situation continues, call a Tow Company. Also, write down the information of the car (description, license plate, etc.) and contact us at the office so that we can locate the tenant in question.

Clear all substances from the drain. Never place your hand inside the garbage disposal to check for, or retrieve, objects! Check for any small, hard particles caught in the bottom of the disposal. Move the parts in the garbage disposal around with a broom or mop handle. After removing the broom or mop (or other tool), press the little "RESET" button under the garbage disposal. Next, try turning the garbage disposal on by using the regular switch. If it still does not work, call us and we will call a plumber to fix it. If you are found to be responsible for the clog, you will be charged for the plumber's visit.

We suggest finding the lowest point in the ceiling -- generally, where the leak is found -- and then inserting a sharp object (scissors, nail, etc.) to make a small hole. Be sure you have a bucket or other container in place, to catch the water. This should limit the amount of water-damage to the ceiling. Then call the office and we will arrange for repairs A.S.A.P.

You must get permission from the ownership/management in writing. If approval is granted, the unit must remain in the apartment after move-out. The owner is not obligated to reimburse for this out of pocket expense. Michigan State Law provides that anything connected to the property or built in becomes the property of the owner. Any installations need to be done by a licensed, insured and approved vendor.